Automation Engineer Job stage 3

Our Exciting Opportunity; Responsible to provide production support (24*7) to LIVE automatons in production. It includes activities like Automation Monitoring, incident mgmt, improvement mail management, partner management. Will be responsible to deliver services as per defined SLA! • We believe in trust – we trust each other to do the right things! • We believe in taking decisions as close to the product and technical expertise as possible. • We believe in creativity – trying new things and learning from our mistakes. • We believe in sharing our insights and helping one another to build an even better user plane. • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply. You will: • Maintenance of LIVE automation in production, bug fixing and improvement. • Carry out to defined SLA based on severity of the reported issue in automation. • Exception handling and debugging of issue reported by customer. • Automation monitoring and performance reporting. • Engagement with different teams and partners in troubleshooting calls. • Closely work with development team to understand the existing automation and take its handover to maintain it further in production. • Maintenance of solution documentation and test case documents. To be successful in the role you must have: • Hands on experience in application development and maintenance, preferably in RPA tool, Blue Prism • Excellent debugging and troubleshooting experience. • Understanding of ITIL concepts. • Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram Key Qualification: • Education: B.E. /B. Tech. / B. Sc. (Hons.) / M.Sc. / M. Tech. / BCA / MCA. • Expereince: 3-4 years What´s in it for you? Here at Ericsson, our culture is built on over a century of confident decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. What happens once you apply? To prepare yourself for next steps, please explore here: Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics

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